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Sunday, 25 March 2012



Reported in the Newcastle Evening Chronicle U.K. recently:

Be sure and cancel your credit cards before you die!

And so easy to see happening - customer service, being what it is today!

A lady died this past September, and the bank billed her in October and November for their annual service charges on her credit card, and then in December added late fees and interest on the monthly charge.

The balance that had been £0.00, now is somewhere around £60.00.

A family member placed a call to the **** Bank:

Family Member: 'I am calling to tell you that my grandma died in  September.'

Bank: 'But the account was never closed and so the late fees and charges still apply.'

Family Member: 'Maybe, you should turn it over to your collections  section.'

Bank: Since it is two months over due, it already has been.'

Family Member: So, what will they do when they find out she is dead?'

Bank: 'Either report her account to the Frauds Department or report her to The Credit bureau, maybe both!'

Family Member: 'Do you think God will be mad at her?'

Bank: 'Excuse me?'

Family Member: 'Did you just get what I was telling you . . The part  about her being dead?'

Bank: 'Sir, you'll have to speak to my supervisor.'

Supervisor gets on the phone:

Family Member: 'I'm calling to tell you, she died in September.'

Bank: 'But the account was never closed and the late fees and charges still apply.'

Family Member: 'You mean you want to collect from her estate?'

Bank: (Stammer) 'Are you her solicitor?'

Family Member: 'No, I'm her grandson'

Bank: 'Could you fax us a  death certificate?'

Family Member: 'Sure.' ( fax number is given )

After they get the fax:

Bank: 'Our system just isn't set up for death. I don't know what more I  can do to help.'

Family Member: 'Well, if you figure it out, great! If not, you could just keep billing her.  I don't think she will care.'

Bank: 'Well, the late fees and charges will still apply.'

Family Member: Would you like her new billing address?'

Bank: 'That would help.'

Family Member: ' Plot 1049.' Heaton Cemetary, Heaton Road , Newcastle upon Tyne

Bank: 'But, that's a cemetery!'

Family Member: 'Well, what the f***   do you do, with dead people on your planet?'


  1. A similar thing happened to my mother in 1963 when my father died. A company he had allegedly agreed to purchase an item from pursued her for payment.

    Her final response was just the same, and it worked.

    Will these buggers never learn?

  2. Last month we received a letter from the hospital inviting my father to attend for a blood test. I got some perverse pleasure from ringing them up and advising he wouldn't be able to go as he died last August.

    They claimed our local health centre made the appointment, not surprisingly the health centre said it was the hospitals fault...

  3. I had the same whilst executor to my Uncle. It was an unpaid gas bill. I never heard anything back after I said the police were still investigating whether it was a gas leak that had killed him. It wasn't, after all, he died of the surefire killer. OLD AGE.

  4. Pissed myself laughing. I'm having a similar conversation with my bank regarding my wife's account (she died last September). I tried to do the right thing but now I don't give a rat's arse. They are similarly charging fees and interest on the account. I'm glad I emptied, or nearly emptied the account shortly after she died.

    Dave (in Australia)

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