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Saturday 25 April 2015

Easyjet. The no frills airline.


They're certainly not low cost now. They appear to be upfront when you go to book online. Until you go through the process.

Apart from the return cost which is £200, they also charge you for 20kg of baggage at £41 per person, and £6 for a cheap seat.

And here is the kicker. Do not try and change passenger details after you have booked. Even if you just try and change the name details of one of your party (Made a mistake in the spelling maybe?) they will charge you £35 for both the outbound and return journeys. Another £70 pounds for no appreciable extra work by these scavengers. Where it gets worse is if you have to, as I did, substitute a new passenger into one of the seats. They charged another £144 because the seat price now is that much higher and they expect me to pay the difference (Incidentally in the small print they state that they won't refund you if the price is lower).

I think a letter to trading standards is in order.

And if you read this, easycrap, don't hesitate to use the comment form.