Google analytics

Thursday, 5 May 2011

Money saved by bad service.

Yes really. My aged Dragon Mother in law’s video recorder finally gave up the ghost and being a dutiful son- in- law I duly searched for a replacement. After a bit of trawling around on the internet I came across a cheap, cheerful, and easy to use PVR from a well known store where the girl in the tight jeans taps her back pocket to the accompanying jingle of cash.

Now I ordered this before the Royal Wedding and paid for named day delivery. The date being 3rd of this month. Stipulation from the  delivery cunts company being that the delivery could be anywhere between 0700 and 1900.

OK. Fair enough.

No it bloody wasn’t. I tracked it from the day of purchase and was pleased that it had arrived into the local depot on 28th April. However the 3rd came and went, and no delivery. So yesterday morning I phoned the courier company and politely asked where was my package. I was assured that the local depot would be contacted and I was to expect a call from them in 20-30 minutes. 4 hours later, fuck all contact.

Oh well back on the phone (premium rate of course, complete with “Due to the high demand……………..etc,etc) I spoke with a complete mongtard, who seemed to think that this was a perfectly acceptable way to conduct their business. Needless to say after trying to get over to this twat that I was the customer and he had let me down, I gave him an ultimatum. If my order gets to me by midday today then I would accept it. I might as well have beaten my head against a re-inforced wall. (Oh I forgot to tell you that this company is run from Liverpool. Enough said?). 1201 today I cancelled the order.

This order was for £124 and here the upside of the story. Whilst seething away, I managed to locate the same product for the grand sum of £87. Duly ordered.

Sorry to bore you with this. However if you informed that the courier service is The Home Delivery Network, be afraid, very afraid.

5 comments:

  1. Not boring at all, cuntish service like this needs exposing as often as possible.

    ReplyDelete
  2. It's almost as bad as Argos (Arrrrghhhoshhhhh)

    ReplyDelete

Say what you like. I try to reply. Comments are not moderated. The author of this blog is not liable for any defamatory or illegal comments.