Google analytics

Showing posts with label cold calling. Show all posts
Showing posts with label cold calling. Show all posts

Wednesday, 2 July 2014

Ban it, ban it.

Now I’m usually against any ban as I would prefer people to decide for themselves, rather than governments producing blanket bans, which often, have unintended consequences.

I would however, like some restriction on cold calling over the phone. I myself couldn’t care less being cold called as I sometimes like to play games with them. I do like pretending that I’ve heard the grand child crying and have to see to him. Of course I’ve got to put the phone down for a moment. I then make a cup of tea and go and sit in the garden for a while. Funnily enough when I pick up the phone again they’ve rung off.

What really gets me though is they seem to especially target the older generation, who were brought up in an era of trusting a person’s word. That generation was brought up in a world that had no telephone or internet distance selling, and bought almost everything on a face to face basis.

The elderly have been outflanked by these hard sell tactics. They cannot believe that the cold callers are just trying to meet targets set by their company and couldn’t care less how they do it.

Case one:

My mother in law (Bless her) was conned into a twice yearly subscription to a magazine for £79.99 per annum. Luxury yacht hire FFS. (Luckily I managed to find out in time and get it cancelled. I was somewhat rude to the company on the phone.)

Case two:

My aged aunt has just been sold a telephone call blocker device. Yes it will work, but she’s paid four times the price you can buy it on Amazon.

It’s a huge problem that needs to be addressed. even all the major charities are involved in pressurising to give to them via telemarketing.

“Just pledge £3 and you can save tiger/child/raccoon/penguin/*insert your choice*/etc”.

Anyone else had this problem?

Friday, 11 January 2013

Ring Ring.

And no it’s not my niece.

Me: (Gingerly picks up the phone as it is a number I don’t recognise) Hello?

Caller: Is that Mr FE?

Me: Speaking.

Caller: I hope you are well today (Why that should be any concern of there’s I don’t know).

Me: Well I’m suffering from the winter lurgy and hope this doesn’t get passed down the phone line to you (Smiles).

Caller: (Pause) Sorry to hear that but I’m interested if you'd be interested in our home energy improvements.

Next follows a pre-prepared script about the energy savings that could be obtained.

Me: Ok. Tell me more.

Caller: We can get a grant to help you install our loft installation.

Me: Great. Can you supply me with a loft to go with it? (I have a three story house which has no loft) 

Caller: (Long pause). You have no loft?

Me: Nope.

Caller: Ok. Can we interest you in cavity wall insulation?

Me: So you want to destroy the integrity of the structure of my house?

Caller: Not at all Sir.

Me: Explain why I should inject a substance that will negate the whole idea that a cavity wall is there to prevent damp passing from the exterior to the inside.?

Caller: (Longer pause).

Me: Don’t worry, I haven’t any cavity walls anyway..

Caller: (Now realising is he’s lost, tries one last gambit), Can we interest you in solar panels?.

Me: (By now I’ve lost the will to live) No. Unless you can guarantee me free power for twenty years with no expense to me.

Caller: Brrrrrrrrrrrrrrrrrrrrrrrrrr, (Rings off)

Monday, 20 September 2010

Sssssh

telephone

In a previous post I explained about how I dealt with a telephone cold caller. Now as you may know, I’m registered with The Telephone Preference  Service which is supposed to prevent these cold calls.

In this case I’m following Bill’s advice and leaving them to their own devices, whilst I try to quietly type this post. I’ve used the excuse of going to the toilet. Mmmm. I wonder how long he’ll wait before he realises he’s been had.